SELLCOM had been rated very highly with the public eye for years and had
always renewed with them for years. This year 2004, they treated us so
rudely and suspended our account without notice and sent us such a rude payment
demand as the first notice we received that we just decided to drop them and
simply display here the historical data from their report about us.
This is the true and accurate report that the public eye was displaying from us
along with some of the comments left by our customers. Since this was data about
us that we did pay for we feel that it is fair use to display this printout from
their website as of Jan 4, 2004.
They didn't even send us a bill before suspending our account and sending us their rude and threatening demand. As you can see we had a very high rating for customer satisfaction compiled from over 280 customer reports.


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Below is the full text of comments received on SELLCOM Multihandset
Cordless phones & voicemail in English. Email addresses were required for confirmation of all reports, and are maintained on file. To see comments in other languages, simply click on the language below.
No comment filed--Consumer's ID on file.
I have ordered from SellCom B4 and will again. They are a responsive company that does go the extra yrad with regard to replying to my pre and post sales questions. I fell like I am dealing with people WHO CARE! Thanks, Claude Haussmann --Consumer's ID on file.
Great service, good communication with emailed tracking status and prompt delivery. --Consumer's ID on file.
Sellcom was very prompt with replies, overnighted my products to me and had the best price on my phones. --Consumer's ID on file.
Customer service was outstanding. They contacted me promptly via email to question a likely mistake in my online order and offered to correct it. I will definitely order again in the very near future. --Consumer's ID on file.
Nancy Winter and her staff were very professional and helpful to me when I called. They made every effort to expedite my order. Not only was the website excellent, so were their prices. I couldn't be more satisfied with my selection of Sellcom! Thank you Sellcom for taking care of me so well. Bob P. --Consumer's ID on file.
I purchased the Brick Wall PW2R15 Outlet. Nancy at Sellcom was extremely friendly and helpful and she bent over backwards in an effort to get my order on the way as quickly as was humanly possible (she sensed my impatience). I received the Brick Wall unit quickly and packed very securely. I've been using it for a few days now and am very, very pleased with it. It's solidly built (I opened it up), looks nice and I feel more secure with it between the old electrical wiring in my apartment and the new audio equipment that I'm trying to protect. The price was a good deal less than anywhere else, which was also kind of nice. --Consumer's ID on file.
No comment filed--Consumer's ID on file.
I am very pleased with the professional manner in which my order was handled and the prompt delivery. I am very pleased with the product ordered. Although the price was the same as other companies, I choosed Sellcom because they listed their address and phone number on their website. --Consumer's ID on file.
Very nice people to work with, and very prompt to return emails. Some bumpy work was done by this company on my part, highly recomended. --Consumer's ID on file.
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Below is the full text of comments received on SELLCOM Multihandset
Cordless phones & voicemail in English. Email addresses were required for confirmation of all reports, and are maintained on file. To see comments in other languages, simply click on the language below.
Sellcom replied to my e mail within minutes. 18 minutes to be exact. Instant messaging could not have been faster, and this was on a weekend. I was impressed. --Consumer's ID on file.
Very good customer service. Fast and friendly. Knowledgeable staff. --Consumer's ID on file.
Shipped product quickly. --Consumer's ID on file.
No comment filed--Consumer's ID on file.
Excellent feedback, real easy to do business with! --Consumer's ID on file.
Very satisfied with my SELLCOM shopping experience. Very good and timely email communication regarding order status (received, processing, shipped). Exactly what online shopping should be. Highly recommended. --Consumer's ID on file.
Trust me when I say I am the ultimate online shopper and SELLCOM's service was exemplary!! I received an immediate confirmation of my order and was notified when it shipped and given a tracking number. I have just received my order exactly when I was told I would. I highly recommend them and will be ordering from them again in the future! --Consumer's ID on file.
No comment filed--Consumer's ID on file.
was delivered a day ahead of schedule. highly recommend. --Consumer's ID on file.
THESE GUYS AND GALS ARE THE BEST, HONEST INFO. , FAIR PRICES --Consumer's ID on file.
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Below is the full text of comments received on SELLCOM Multihandset
Cordless phones & voicemail in English. Email addresses were required for confirmation of all reports, and are maintained on file. To see comments in other languages, simply click on the language below.
sellcom's price lowest on web or retail (walk in) - even checked ebay including tax and shipping sellcom beat current auctions - shipping confirmation with tracking info sent within 24 hours of payment - product received within 72 hours brand new very good packing - sellcom posts warranty/return info on site up front not hidden in fine print - very happy customer --Consumer's ID on file.
Exceeded my expectations and impressed me with follow-up, price, and communication skills. Thanks --Consumer's ID on file.
Product was received more quickly than I thought possible! Outstanding transaction. --Consumer's ID on file.
Don't be fooled by the look of this web site-their service and staff are top notch! I was a little leary at first based on the look of the store front, but they really impressed me with their communication. I received emails every step of the way keeping me posted on the status of my order. This is a trustworthy web company, I would recommend them to anyone. --Consumer's ID on file.
Sellcom did an excellent job with my order. The website was easy to useand contained all the info I needed. They followed up prommptly with email confirmation of the order as well as fedex tracer number so the package could be tracked. The package was delivered promptly. --Consumer's ID on file.
SELLCOM exceeded my expectations. The level of customer service is exceptional. Very fast shipment and great prices. Initially, I had some problems with the product---SELLCOM immediately offered to replace the product with no questions asked. Later, I was not using the product properly and did not have to return it after all. Later, I received a thank you note and appreciation gift from this vendor. I can't remember the last time that happened! An outstanding experience. I highly recommend this vendor to anyone. --Consumer's ID on file.
Wow! I work from home, but still require the communication tools that a large office would use. A Sellcom representative listened to what I wanted to do with my telephone system and directed me to a great Panasonic system that I received within 2 days of my order!!! I love the phone system. I really love the attention given to me by the Sellcom representative. This was a great online shopping experience. EC New Orleans. --Consumer's ID on file.
Purchased Brickwall surge suppressor. Great price. Lightening fast delivery. Great phone support. --Consumer's ID on file.
I have made hundreds of purchases online and I must say, this has been the best online purchase experience ever. Will do business with them again --Consumer's ID on file.
I have purchased from Sellcom once before. Was looking for a replacement part on a now discontinued product. Steve Winter very quickly responded and added the necessary part (a battery) to the product listing. In all cases I am very impressed with response and service. --Consumer's ID on file.
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Below is the full text of comments received on SELLCOM Multihandset
Cordless phones & voicemail in English. Email addresses were required for confirmation of all reports, and are maintained on file. To see comments in other languages, simply click on the language below.
Great Communications. Quick Shipment. Product received exactly as ordered. Thanks! --Consumer's ID on file.
IM A HAPPY OVERSEAS CUSTOMER OF SELLCOM FROM CYPRUS.I RECEIVED MY ORDERED ITEMS IN FOUR DAYS.THE CUSTOMER SUPPORT IT WAS EXCELLENT AS WELL.I FULL RECOMMENDING TO ANYONE.A COMPANY THAT YOU CAN TRUST FOR YOUR ESHOPS. --Consumer's ID on file.
I am very please with SellCom... easy to work with, quick shipments, great products! --Consumer's ID on file.
Excellent servive fantastic speed of delivery and great price. I'll shop with them again 5 stars!!! --Consumer's ID on file.
Thank you for the great customer service. --Consumer's ID on file.
No comment filed--Consumer's ID on file.
No comment filed--Consumer's ID on file.
THIS COMPANY WAS VERY FAST IN RESPONSE AND VERY FRIENDLY --Consumer's ID on file.
Sellcom had the best price, free shipping, and responded with information as soon as I placed the order. Provided tracking number and delivered quickly. Great service and responsiveness as well as the best price. Would DEFINITELY use them again. --Consumer's ID on file.
I purchased a Brickwall Series Mode Surge Protector. Good service - arrived as scheduled. Two thumbs up! --Consumer's ID on file.
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Below is the full text of comments received on SELLCOM Multihandset
Cordless phones & voicemail in English. Email addresses were required for confirmation of all reports, and are maintained on file. To see comments in other languages, simply click on the language below.
Pleased with service and delivery. --Consumer's ID on file.
Terrific internet buying experience. I could not believe how fast my order was processed and delivered. I would still be waiting for delivery by Amazon, and Sellcom beat Amazon's price. This vendor and website is highly recommended. I actually look forward to doing business again soon. Great prices on great products!!! --Consumer's ID on file.
Exceptional service....ordered AT&T phone system on Tuesday and received on Thursday ! Unheard of service! --Consumer's ID on file.
Absolutly the best web buying experience I have ever had. Steve and Nancy were friendly and helpful with everything. I recieved my product the next day with their free shipping. It is brand new and in perfect condition. I have no way to say how satisfied I am with Sellcom. Just know that you can buy with confidence, I will be buying from them again! --Consumer's ID on file.
You couldn't ask for better service and the price was great! --Consumer's ID on file.
Sunday 11am I'll try to call Hello how can I help you? The friendly voice was Steve who spent 1/2 an hour explaining features, return, warrenty and exchange policy...I hung up surfed a bit more found a lower price ($20 on a $405 purchase) Can't put a price tag on service and standing behind what you sell. Sellcom sold me a system 2 years ago stood behind it..replaced a phone. Great internet vendor Thanks Sellcom...Bruce --Consumer's ID on file.
I have never been more satisfied with an on-line purchase than I was with this one. I would definately say that they were very accomodating and helpful! I give them an A+ in customer service and pricing! --Consumer's ID on file.
Very good service and excelent security with credit card charges. --Consumer's ID on file.
This was the third time I ordered from Sellcom. I also returned something in the past. I am very pleased with the speed, service and handling. Within an hour of placing the order I already received a personal note from Nancy. Incredible after a few years! Keep up the service! Joost Samuels, Aruba. --Consumer's ID on file.
I have purchased from Sellcom previously and have received exactly what I ordered. Last time I purchased from them I had several questions and so ended up speaking to them on the phone, they were helpful and courteous. This time, they contacted me via email with a question on the order and the problem was corrected quickly and easily. Sellcom asked, very non-intrusively, that if I was satisfied with their service, would I file a comment with the Public Eye and I am happy to do so for them. --Consumer's ID on file.
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Below is the full text of comments received on SELLCOM Multihandset
Cordless phones & voicemail in English. Email addresses were required for confirmation of all reports, and are maintained on file. To see comments in other languages, simply click on the language below.
Excellent response to questions. Left a message to call me back which was done on the same day. Helped to expedite the order by working with my credit card bank. Very polite customer service people--not like the typical high pressure, always in a rush, rude companies in NY. --Consumer's ID on file.
Sellcom.com has excellant customer service high quality products, excellant price and super fast shipping. --Consumer's ID on file.
Every checkmark above is accurate,however Nancy was really the key for my purchase, with her knowledge and with me at least, a great sense of humor. Sellcoms pages are really remarkable and I certainly will return. Keep up the good work !! Thanks. --Consumer's ID on file.
This was my first purchase from Sellcom, they had the best price on the telephone I wanted. My order was recieved promptly. When I hooked up the phone, it didn't work properly. I contacted the manufacturer and I would have to return it to them at my expense for replacement or repair. Sellcom offered to do a "hotswap". They sent me a new phone (which worked great)and a prepaided fedex airbill to return the defective phone. Sellcom had the best price on the phone and superior customer service. I highly recommened Sellcom. --Consumer's ID on file.
No comment filed--Consumer's ID on file.
I ordered an ATT product and placed in the comments it was replacing my semens system. The customer service rep. took it upon herself to call and confirm if I thought this purchase was a 2 line phone system, which I did. This phone system was a single line system. I was able to cancel that order and order the panasonic 2 line multiphone system becauyse of your sharp and efficient customer service rep. Thank you again. Dr. B --Consumer's ID on file.
My husband and I are extremely impressed with this company. I ordered the phone system online on Sunday. Literally within seconds I had two emails confirming the purchase, etc. They sent it free shipping via 2-3 Fed Ex. On Tuesday I had an email from them showing the location of the package which was delivered on Wednesday. I would order again from them in a heartbeat. The product is great, too, and the best price I could find after much comparison shopping. --Consumer's ID on file.
I buy on the web frequently, and Sellcom gave me the BEST service I have ever had. If I am looking for something in the future, I will go to them first. --Consumer's ID on file.
My phone came 2 days after I ordered it. That is the fastest I've ever received a product I've ordered online. --Consumer's ID on file.
I highly recommend this company in every respect. I had unfortuneately used another company (Buy.com)to try and buy the same product andd I cannot tell you how frustrating and unprofessional they are to deal with. 800sell.com is a winner in my books. --Consumer's ID on file.
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Below is the full text of comments received on SELLCOM Multihandset
Cordless phones & voicemail in English. Email addresses were required for confirmation of all reports, and are maintained on file. To see comments in other languages, simply click on the language below.
No comment filed--Consumer's ID on file.
Excellant online shopping, great prices, and extremely quick shipping. This company has actual customer service reps you can speak with. They also email you with shipping information so you could track your package. After dealing with several other online companies, it was a pleasure to deal with Sellcom and the customer service reps. Vincent DiRubbio --Consumer's ID on file.
Nancy was very pleasant & extremely informative.She said the two 5840 AT&T 5.8 Ghz & two 5800 ext.phones would ship on Monday.They did & I got them in 2 days. One was for my sister & she said it the best present she ever got. We both love them. Sellcom had the lowest price & had phone numbers to order if you didn't want to use the internet. Jesus Loves YOu. Anna --Consumer's ID on file.
Great company. good prices, fast shipping, good customer service --Consumer's ID on file.
very pleased with prompt and friendly customer service, prompt shipping, and excellent price. item was exactly as advertised. would definitely use Sellcom again. --Consumer's ID on file.
Good Customer Service, answered the phone promptly and professionally, was able to answer my questions. Website needs a little work to make the purchase option more available. Overall very good transaction! --Consumer's ID on file.
Very fast delivery! --Consumer's ID on file.
Sellcom has an easy to use web site, fast and free shipping, and absolutely the lowest price on the phone I wanted. Item was packed well and I am totally satisfied. I plan to order additional handsets for the wireless phone. --Consumer's ID on file.
i called several times prior to my purchase. they were very helpful and polite. They answered all my questions. It was a pleasant experience. --Consumer's ID on file.
I had a problem with wanting the product shipped to a different address than the one on my credit card billing. Nancy@sellcom.com helped me tremendously in solving the problem promptly so that the shipping wasn't delayed. The web needs more customer service people like Nancy. Also could not find a way on this form to select www.dealtime.com as the source that referred me to Sellcom? Norman. J. Riffe --Consumer's ID on file.
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Below is the full text of comments received on SELLCOM Multihandset
Cordless phones & voicemail in English. Email addresses were required for confirmation of all reports, and are maintained on file. To see comments in other languages, simply click on the language below.
Sellcom was absolutely excellent; they had the lowest price I found on the web, the shipping was free(!), the package arrived in 2 days, it was packed nicely and the 5.8GHz phones are easy to use and work great. I couldn't be happier with the whole experience. --Consumer's ID on file.
sellcom exceeded any expectation i might have had for an online merchant. excellent! --Consumer's ID on file.
WOW this phone is excellent.It arrived so fast they must have deliverd it themselfs. I can't wait to buy from sellcom again. Thanks John --Consumer's ID on file.
Good emails very kind when talked to customer service on the phone. very satisfied. --Consumer's ID on file.
I have done a lot of internet purchasing. There are many great companies out there. Sellcom is one of the best! --Consumer's ID on file.
I contacted Sellcom via the 800 number on their web site and was pleased with their approach to handling my questions. There was no hard sell involved; just friendly service, which goes a long way in my book. --Consumer's ID on file.
No comment filed--Consumer's ID on file.
Honest, security-conscious merchant with an extremely helpful website and great prices. Quick, personal response to email question. Would purchase from them again. --Consumer's ID on file.
COMPANY WAS QUICK TO DELIVER JUST WHAT IT PROMISED, WOULD DO BUISINES WITH THEM AGAIN --Consumer's ID on file.
Sellcom.com is one of the most comprehensive online stores that I've seen for cordless phone systems & their support. The customer service is the most excellent that I have ever encountered -- courteous, quick to respond, and just plain some of the nicest folks on this planet. I shall certainly buy from sellcom.com again and recommend it to my friends. --Consumer's ID on file.
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Below is the full text of comments received on SELLCOM Multihandset
Cordless phones & voicemail in English. Email addresses were required for confirmation of all reports, and are maintained on file. To see comments in other languages, simply click on the language below.
Very honest and trustworthy. --Consumer's ID on file.
Correct product, great service and price, on time delivery.......what more could you ask for?.....Thanks.....Gordon --Consumer's ID on file.
No comment filed--Consumer's ID on file.
Fast response to an order at a fair price!!! EX service!! Will use again....... --Consumer's ID on file.
Great service and nice people, as well as very competitive prices. --Consumer's ID on file.
This is the second time I have purchased phone equipment from Sellcom. I found a lower price for the Panasonic multi-line phone and they beat it. I ordered on a Thursday and got my phones on Monday morning. I would recommend them to anyone. --Consumer's ID on file.
No comment filed--Consumer's ID on file.
Sellcom's quick response to customer problems is without question better than any other company I have dealt with, online or off, in a very long time. They have lived up to all of their advertising statements with prompt action and treated this customer with a courtesy that seems to be lacking in so many business transactions these days. --Consumer's ID on file.
We were very happy with the information and prices we found on this site. Later, I had a technical issue regarding my Panasonic phone (that even the Panasonic tech support couldn't answer) so I contacted Sellcom, and they (Steve) responded promptly with the solution to the problem. I'd recommend them highly. --Consumer's ID on file.
Sellcom was great!!I had ordered 2 items and only 1 was shipped. I email them and had the item in 2 days. What service!!! And excellent communication. --Consumer's ID on file.
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Below is the full text of comments received on SELLCOM Multihandset
Cordless phones & voicemail in English. Email addresses were required for confirmation of all reports, and are maintained on file. To see comments in other languages, simply click on the language below.
Unbeatable pricing on what we purchased. Clever, honest website advertising; incomparable, prompt and pleasant service. --Consumer's ID on file.
I ordered my phone on Friday and received it on Monday to my amaze! I especially appreciate the way Sellcom advises you of rebates but does not show them in the price of the product. I'd use Sellcom again in a minute! --Consumer's ID on file.
Nancy at SellCom put in a lot of extra effort into what should have been a nearly automated transaction and I appreciated her willingness and cooperation. - a real wrangle with my bank because they will not support an alternate shipping address and it was a relatively hi-value transaction - Sellcom was awesome to work with - only by pushing these problems forward will B2C E-Commerce get better. I received the phone system, got it all installed and working - very happy with it to date. --Consumer's ID on file.
SO FAR,MY EXPERIENCE WITH SELLCOM TELL ME THAY COULD BE IN THE TOP .05% OF WEB MERCHANTS! M.E.L. --Consumer's ID on file.
No comment filed--Consumer's ID on file.
Service & response great. I was a big pain, constantly asking for updates on shipping date, since this was a new product that hadn't yet been released. Nancy @ Sellcom was very responsive & courteous. Only negative rating - the website is in serious need of some graphic design - really bad. Sorry, maybe that's why you can afford to offer good prices. But this didn't impact my purchase experience. --Consumer's ID on file.
Sellcom had exactly what I wanted. Super fast email response to several questions. Fast delivery. I found everything about this transaction desirable. I highly recommend Sellcom, and would buy from them again. --Consumer's ID on file.
I was very happy with the product and the company. I had several questions which they replied to very quickly. Shipping was the same day. Bill Spiegelhaltr Satellite Beach, FLorida --Consumer's ID on file.
No comment filed--Consumer's ID on file.
This company delivered what it promised. The best part of the experience was calling customer service and getting to talk to a REAL HUMAN BEING quickly and easily. They were friendly and responsive. --Consumer's ID on file.
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Below is the full text of comments received on SELLCOM Multihandset
Cordless phones & voicemail in English. Email addresses were required for confirmation of all reports, and are maintained on file. To see comments in other languages, simply click on the language below.
No comment filed--Consumer's ID on file.
Price and speed of delivery of the product was very good. --Consumer's ID on file.
staff of sellcom was extremely honest, knowledgeable, and helpful---will definitely do business with them again in the future --Consumer's ID on file.
It was a great pleasure to deal with this vender. I have no hesitation to recommend this vender to anyone who is looking for a great price with unmatched conscienciousness, which is rare in these days! --Consumer's ID on file.
Website info was great, but when I had more questions I found their customer service line very helpful. The lady I talked to had personal experience and knowledge to help me make an intelligent decision. I am so satisfied with Sellcom I have already ordered additional equipment from them! Best people I've found to work with on the Internet! --Consumer's ID on file.
Very prompt and helpful. Excellent product; excellent service. --Consumer's ID on file.
Sellcom.com was very fast and easy. I received email confirmation of the order right away and then the next day I received an email that the order had been processed. We received the phone system MUCH sooner than we had expected. Excellent experience! --Consumer's ID on file.
Everyone cautions: buyer beware, especially with web page info. The web page presents an air of honesty. I have no reason to believe that this company and the people behind it are not trying to live as their web presence suggests. No games, no double talk, no trying to read between the lines; thank you for that. --Consumer's ID on file.
Excellent help on the phone from Nancy, very professional and helpfull. Thank you very much. Trinidad G. --Consumer's ID on file.
Honest, attentive and enthusiastic are the words that come to mind when I think of my shopping experience with Sellcom. Every question I asked was promptly answered by knowledgable salespeople. The shipping department staff actually works with the customer and finds the best solution to their delivery needs! I'm sold on Sellcom and recommend them to everybody purchasing telephone equipment and printers! Mark Fidler --Consumer's ID on file.
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Below is the full text of comments received on SELLCOM Multihandset
Cordless phones & voicemail in English. Email addresses were required for confirmation of all reports, and are maintained on file. To see comments in other languages, simply click on the language below.
The service provided by Nancy and Steve was excellent. Despite my own errors, they were extremely helpful, provided expedient responses via phone and e-mail and provided a rapid exchange of product via overnight service. I would not hesitate to purchase from Sellcom in the future. --Consumer's ID on file.
No comment filed--Consumer's ID on file.
Sellcom has the best prices around. Even when trying to buy the system wholesale I couldn't get this deal! They have been exceedingly responsive over email even though it was a weekend that I ordered the system. Another cool thing about these guys, is that they post actual comments & reviews good or bad about what they sell. --Consumer's ID on file.
I was impressed with the honesty in the site which offered opinions, recommendations and openly discussed flaws in the product. A telephone call for information was also returned quickly and provided answers to my questions --Consumer's ID on file.
SErvice was excellent. If product works, I will be entirely satisfied. --Consumer's ID on file.
Excellent service and product information. My order arrived promptly and complete. I received emails with order confirmation, and followups with full shipping and tracking details once the order had been shipped. I was impressed with SELLCOMs first-hand knowledge of the products they are selling, their honesty, and how they stand behind their products with hot-swap guarantees. Based on my first purchase, I would definitely do business with them again and would recommend them to others. --Consumer's ID on file.
I have bought from this merchant in the past. They have always had the best price or will match a lower one if found. The service is excellent. They ship the product when they say they are going to and are a pleasure to do business with. --Consumer's ID on file.
They were great. I had a question that I needed to talk to soeone and th4ey answered accurately and promptly. The pricing was the best and the extras were a bonus. I would absolutely recommend Sellcom and I will use them again. --Consumer's ID on file.
It was great to see a company that said what it was going to do and then did it in an excellent manner. --Consumer's ID on file.
Overall I was very satisfied with the response from Sellcom. The real test, however,is always in customer service if you have a problem, which I hope not to have. --Consumer's ID on file.
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